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Wedding cake terms & conditions

  • All wedding cake prices quoted include 10% GST and fixed for one month valid from the date of quotation.
  • All wedding cake photos illustrated are a guide to the colour .
  • Cake reproduction from a picture or photo is reproduced with our wedding cake designer's interpretation of that cake, not an exact reproduction.
  • wedding cupcake wrappers are standard as pictured, you may supply your own cupcake wrappers 2 weeks prior to wedding date.
  • Changes made within 14 days of wedding date will incur additional charges dependant on change requested.
  • A 30% non refundable deposit will secure the booking paid against the quote, the balance to be paid during the final consultation.
  • A $200 bond is payable on wedding cupcake stand/other stand hire. Lillypad will arrange with you the bond payment.
  • Lillypad's Wedding Package specials do not apply to online wedding cake orders.
 
 

Refunds

 

Our wedding cake supplier aims to provide the freshest quality cakes for your wedding day. Though dealing with a perishable product that can be affected by packaging conditions and its surrounding temperatures, your wedding cake may not meet expectations.

 

A number of resolutions will be made available to you and are subject to your particular situation. Refunds if applicable will be credited back to the original payment form.

 

Lillypad are proud to have had zero refund claims in its nine years of wedding cake supply since 2003.

 

 

Hire conditions apply to any cake stands hired to enhance your wedding cake. Hired stands must be returned in original condition for refund of your bond.

 

 
Please contact us on 03 9460 2261 to discuss any queries or concerns you may have with your wedding cake.